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Our goal is to help you find good hotels and the lowest rates quickly.

Save Time – Contact us by Web or Email

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Questions about a hotel or reservation: service@hotel-guides.us
If your question is about a specific hotel or its pet policy, please include the name of the hotel and the city in which it is located.
All other email: service@hotel-guides.us
Wherever you live, we promise that you will receive fast, genuinely helpful customer service by writing service@hotel-guides.us.

Our Telephone Numbers

Making reservations online will almost always save you time.

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Questions about a hotel: Send email to service@hotel-guides.us.
Questions about hotel pet policy: Use our free pet check service.
Our telephone rates are identical to our online rates.
If you are dissatisfied with the service you receive from our telephone support staff, please send an email message to service@hotel-guides.us and include the first name of the person you spoke with. A manager will contact you quickly.

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HOTEL TIPS

Tip 1 – Best advice we can give you: Beware of non-refundable hotel reservations that could cost you a lot of money if you change or cancel them.

Tip 2 – Read cancellation policies carefully before you make a reservation.

Tip 3 – When you make a reservation, you will receive a confirmation email. Print it and take it with you, and don't delete the original email until you have completed your stay and know you have been billed correctly.

Tip 4 – The earlier in the day you check into a hotel, the more likely you will get a room or suite that matches your preferences.

Tip 5 – Hotel rates vary by season, by day of week, for special events, etc. Our $ cost codes are estimates that can be used to compare hotels in the same location.

We do offer discount rates for corporate, government, and military employees, AAA and AARP members, seniors, and other groups. But we do not base our cost codes on these discounts.

More tips – Learn more about this guide and how to use it effectively.

Help improve this guide – Please send us corrections, new info, and comments about hotels where you have stayed.

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